Terms & Conditions
Our Agreement. These terms govern the electrical services provided by 113 Group. By requesting a quote or hiring us for a project, you agree to these standard conditions.
Quotations
Quotes are valid for 30 days unless stated otherwise. Any assumptions, exclusions and applicable taxes will be set out clearly. Additional work will only be carried out after we explain the change and receive your approval.
Appointments and access
We agree appointments with you in advance. You are responsible for providing safe access to the property and telling us about any known hazards or restrictions.
Electrical work
We carry out work with reasonable care and skill, following applicable UK regulations and recognised electrical standards. If we discover an unsafe existing installation, we will explain the issue before continuing.
Emergency and fault calls
Fault calls are handled during our published opening hours unless we have agreed otherwise. If there is smoke, fire or immediate danger, leave the property and call 999.
Payment and warranty
Invoices are payable within 14 days unless a different schedule is agreed in writing. Our workmanship is covered by a two-year warranty; manufacturer warranties apply to supplied products. The warranty does not cover alterations or damage caused by third parties.
Contact
113 Group, London. For questions about these terms, contact hello@113group.co.uk.